PRIVACY POLICY

INTRODUCTION

On-Site Panel Supply (operating as Ever Roof Inc. dba On-Site Metal Roll Forming, "we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at onsitepanelsupply.com, submit forms, or interact with our advertising.

By using our website or submitting your information through any of our forms (including Google Ads lead forms), you consent to the practices described in this policy.

INFORMATION WE COLLECT

Personal Information You Provide

When you submit a quote request, contact form, contractor application, roof analysis booking, or Google Ads lead form, we may collect:

• Full name
• Email address
• Phone number
• Mailing or project address
• Project details (roof type, square footage, panel preferences)
• Business name and WorkSafeBC number (for contractor applications)

Information Collected Automatically

When you visit our website, we automatically collect certain information through cookies and similar technologies:

• IP address and approximate geographic location
• Browser type and version
• Device type and operating system
• Pages visited, time spent, and navigation patterns
• Referring website or advertisement

HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Respond to your quote requests and inquiries
• Provide pricing estimates and project consultations
• Process contractor partnership applications
• Schedule roof analysis appointments
• Send confirmation emails regarding your submissions
• Improve our website, services, and advertising effectiveness
• Comply with legal obligations

GOOGLE ANALYTICS & ADVERTISING

We use Google Analytics (G-KPK889BP18) to understand how visitors interact with our website. Google Analytics collects information such as how often users visit the site, what pages they visit, and what other sites they used prior to coming to our site.

We also use Google Ads (AW-18158886630) to advertise our services. Google Ads may use cookies to serve ads based on your prior visits to our website. Google's advertising cookies enable Google and its partners to serve ads based on your visit to our site and/or other sites on the internet.

You can opt out of personalized advertising by visiting Google Ads Settings. You can also opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

COOKIES

Our website uses cookies — small text files placed on your device — to improve your browsing experience and enable certain functionality. We use:

• Essential cookies: Required for the website to function (session management, form submissions)
• Analytics cookies: Help us understand how visitors use our site (Google Analytics)
• Advertising cookies: Used to deliver relevant ads and measure campaign effectiveness (Google Ads)

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

DATA SHARING & DISCLOSURE

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service providers: We use Resend for email delivery and Google for analytics and advertising
• Legal requirements: If required by law, court order, or government regulation
• Business transfers: In connection with a merger, acquisition, or sale of assets

DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Quote requests and contact form submissions are retained for up to 3 years for business records. You may request deletion of your data at any time by contacting us.

DATA SECURITY

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for all data transmissions. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

YOUR RIGHTS

Under applicable Canadian privacy legislation (including PIPEDA and BC's PIPA), you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for data processing
• Opt out of marketing communications

To exercise any of these rights, please contact us using the information below.

CHILDREN'S PRIVACY

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

CONTACT US

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: